“India is a very diverse country - we have 6,000 castes and sub-castes in 28 states, and every community has its own tastes every state has its own nuances,” says Biyani. The home-grown retailer’s obsession for observing the average Indian consumer also at public places like temples and movie halls underscores what could be Wal-Mart’s biggest challenge as it sets up shop in India in partnership with Bharti, a leading telecom services provider. 2,018 crore ($450 million) and expects to become a $1 billion company by mid 2007.īiyani often spends Sundays hanging about unobtrusively and watching shoppers at his company’s 200 clothing stores in 32 Indian cities. We are a company of observers, and everybody is trained to observe customers,” says Biyani, who is CEO of the Future Group and managing director of its flagship Pantaloon retail chain that last year had revenues of Rs. I know his waist size … I know everything about him. “I see that he is wearing Colour Plus trousers. “He doesn’t realize it, but I know everything about him,” says Indian retail magnate Kishore Biyani about a young man sitting with him in a Mumbai hotel meeting room in early December. Strengthen Your Leadership with the Science of Awe August 21, 2023.Timing Matters: Design the Day for Maximum Productivity October 20, 2023.The Power of Intentional Networking November 20, 2023.How to Make Your Team Smarter December 15, 2023.Meet the Authors: Wharton’s Katy Milkman on How to Change May 14, 2021.Meet the Authors: Mauro Guillén on How Businesses Succeed in a Global Marketplace June 21, 2021.Meet the Authors: Wharton’s Peter Cappelli on The Future of the Office November 4, 2021.Meet the Authors: Erika James and Lynn Perry Wooten on The Prepared Leader October 3, 2022.Improving Accessibility in the Workplace - and in Space May 16, 2023.How Employers Can Support Women’s Reproductive Rights June 20, 2023.How to Use AI in a Fair and Responsible Way November 9, 2023.Diversity Is Critical for the Future of AI November 10, 2023.Great Question: Kevin Werbach on Cryptocurrency and Fintech July 21, 2021.Great Question: Dean Erika James on Crisis Management August 16, 2021.Great Question: Wendy De La Rosa on Personal Finance October 15, 2021.Great Question: Witold Henisz on ESG Initiatives November 17, 2021.Making the Business Case for ESG May 3, 2022.How Companies and Capital Can Be Forces for Good June 21, 2022.Investing in Refugee Entrepreneurs in East Africa August 8, 2022.Why Employee-owned Companies Are Better at Building Worker Wealth November 11, 2022.How Can AI and the Human Brain Work Together? November 9, 2023. Can AI Make You a Better Manager? November 9, 2023.What Role Can AI Play in Sports? November 9, 2023.What Is the Future of AI? November 9, 2023.
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